Job Description


Job Overview

  • Job ID:

    J50243

  • Job Title:

    Salesforce Technical Business Analyst - Hybrid

  • Location:

    Phoenix,, AZ

  • Duration:

    12 Months + Extension

  • Domain Exposure:

    Utilities/ Energy,Telecom,IT/Software

  • Client:

    To Be Discussed Later

  • Employment Type:

    W-2, 1099, C2C

  • Work Authorization:

    US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Job Details

Title: Salesforce Technical Business Analyst - Hybrid

Mandatory skills:

  • Salesforce, API,
  • business requirements, gap analysis, Salesforce tools,
  • Salesforce projects, Salesforce platform, process flows, data maps, documentation,
  • change management, Payments

Description:

Key Responsibilities:

  • Collaborate with business units to gather, analyze, and document business requirements related to Salesforce.
  • Translate business needs into functional specifications and work with developers to implement scalable solutions.
  • Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and
  • Perform gap analysis and identify areas for process improvement using Salesforce tools and capabilities.
  • Support configuration and testing of Salesforce features such as objects, workflows, validation rules, and reports.
  • Assist in managing Salesforce projects and enhancements, ensuring timely delivery and compliance with business needs.
  • Develop and maintain detailed process flows, data maps, and documentation.
  • Conduct user training sessions and support change management efforts.
  • Maintain up-to-date knowledge of Salesforce platform capabilities and recommend best practices.

Required Skills

  • 5 + years of Salesforce experience as a Business Analyst
  • API
  • Data Migration
  • Gathering, analyzing, and documenting business requirements

Preferred Skills

  • Collections/Payments experience
  • Salesforce Certification
  • Scrum Certification
  • SaFE Certification

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Equal Opportunity Employer

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.